Frequently Asked Questions

What is the Southeast Michigan Community Alliance (SEMCA)?

SEMCA is a 501(c)3 non-profit that administers human services programs to out-Wayne County and Monroe County Michigan.

How can I find driving directions to SEMCA’s administrative offices?

How do I contract with SEMCA?

Check the web site regularly for RFP updates.

What are your office hours?

SEMCA is open 8:30 a.m. - 5 p.m. Monday - Friday.

What is WIN?

The Workforce Intelligence Network (WIN) is a southeast Michigan collaborative effort between nine community colleges, seven workforce boards and economic development partners. Visit their web site at win-semich.org

Can SEMCA assist with obtaining a bridge card (also known as food stamps)?

No, applications are available at the Department of Human Services office in each county. Click here to locate the office in your county.

Can you assist with transportation?

No, but if you are a senior, help may be available. Contact your local transportation authority. You can also contact your local Area Agency on Aging to inquire if transportation services are available in your county.

Can you assist with child care services?

No, to check if you are eligible for child care services, contact the Department of Human Services Child Development and Care Program. You can access information on the Michigan.gov web site by typing "child care services" in their search feature.

What is the region that SEMCA serves?

For Michigan Works programs, SEMCA serves Wayne and Monroe counties, excluding the city of Detroit.

Can I apply for Medicaid through SEMCA?

No, applications are available at the Department of Health and Human Services office in each county. Click here to locate the Department of Health and Human Services office near you.

Where do I go for mental health services?

Wayne County residents call the Wayne County Community Mental Health Agency at (313)-833-2500 or visit www.waynecounty.com/hhs_mh.htm.

Monroe residents call Monroe Community Mental Health at (734)-243-7340 or visit www.monroecmha.org/.

How can I get an authorization for substance abuse services?

Call 1-800-686-6543 to contact Detroit-Wayne County Mental Health Authority.


If you are seeking substance abuse treatment services in Monroe County call 1-734-243-7340.

How do I learn about career opportunities at SEMCA?

SEMCA posts job openings on our web site.

What do I need to do to receive unemployment services?

Unemployed workers can file their new unemployment claims or re-open established claims by dialing a special toll-free telephone number: 1-866-500-0017. More information can be found at www.michigan.gov/uia.

You will then be referred to a Michigan Works agency to complete the process.

How do I locate a Michigan Works! Service Center near my home?

By calling 1-800-285-9675

How do I locate a statewide listing of Michigan Works! service centers?