Frequently Asked Questions
What is the Southeast Michigan Community Alliance (SEMCA)?
SEMCA is a governmental nonprofit agency that oversees two functions: workforce development services and substance abuse treatment and prevention services.
How can I find driving directions to SEMCA’s offices?
How do I contract with SEMCA?
Check the web site regularly for RFP updates or contact Marilou Lommerse to be placed on SEMCA’s substance abuse RFP mail list.
What are your office hours?
SEMCA is open 8:30 a.m. - 5 p.m. Monday - Friday.
SEMCA’s Access Management System (AMS) for substance abuse treatment is available 24 hours/7 days a week by calling:
1-800-686-6543
Support Services:
Can SEMCA assist with obtaining a bridge card (also known as food stamps)?
No, applications are available at the Department of Human Services office in each county. Click here to locate the office in your county.
Can you assist with transportation?
No, but if you are a senior, help may be available. Contact your local transportation authority. You can also contact your local Area Agency on Aging to inquire if transportation services are available in your county.
Can you assist with child care services?
No, to check if you are eligible for child care services, contact the Department of Human Services Child Development and Care Program. You can access information on the Michigan.gov web site by typing in child care services in the search engine.
Substance Abuse
Treatment Services:
What is the region that SEMCA serves?
SEMCA serves Wayne and Monroe counties, excluding the city of Detroit. Anyone needing treatment services outside of the SEMCA region should call a coordinating agency in their area. List of other Substance Abuse Prevention and Treatment Providers in Michigan
Can I apply for Medicaid through SEMCA?
No, applications are available at the Department of Human Services office in each county. Click here to locate the Department of Human Services office near you.
Where do I go for mental health services?
Wayne County residents call the Wayne County Community Mental Health Agency at (313)-833-2500 or visit www.waynecounty.com/mhealth/. Monroe residents call Monroe Community Mental Health at (734)-243-7340 or visit www.monroecmha.org/. More information can also be found in SEMCA’s member services handbook (add link).
Where can I get an authorization for substance abuse services?
Through SEMCA’s Access Management System (AMS), which is an access system that requires agents to screen individuals to determine what level of care/program is recommended for a client.
What are the hours of operation for the Access Management System?
Individuals can receive screenings and treatment referrals 24 hours a day and seven days a week.
How long is the screening?
Typically, the screenings are 15-20 minutes.
Does SEMCA offer treatment services?
No, individuals are referred to SEMCA’s treatment providers.
Which treatment facilities are referred by SEMCA?
What drugs do the AMS agents address?
All, with the exception of tobacco.
Can my son/daughter receive treatment?
Yes, if they are under 18, however, they are required to undergo a screening that takes about 25 minutes.
Prevention Services
What types of prevention services are offered through SEMCA?
-
Educational workshops
-
Classroom education
-
Parenting education
-
Student assistance programming
-
Mentoring
-
Peer leadership
-
Consultation for community groups
How do I access these services?
Contact SEMCA’s prevention manager for additional information at 1-734-229-3500 or via e-mail at theresa.webster@semca.org
Employment Services:
How do I get more information for the No Worker Left Behind program?
Visit your local Michigan Works agency or www.michigan.gov/nwlb for more information.
How do I learn about career opportunities at SEMCA?
SEMCA posts job openings on the Michigan Talent Bank as well as other career sites.
What do I need to do to receive unemployment services?
Unemployed workers can file their new unemployment claims or re-open established claims by dialing a special toll-free telephone number: 1-866-500-0017.
More information can be found at www.michigan.gov/uia.
You will then be referred to a Michigan Works agency to complete the process.
How can I re-set my password for the Talent Bank?
Visit the www.michworks.org/mtb/user/mtb_empl.ENTRYMAINPAGE
How do I locate a Michigan Works! Service Center near my home?
Call 1-800-285-WORKS
How do I locate a full listing of Michigan Works! centers?
Visit www.michiganworks.org
