2019 SEMCA Annual Report – Partners for Success


In 2019, SEMCA Michigan Works! demonstrated its commitment to its vision for a competitive economy that is sustained by private and public partnerships that develop a productive workforce. SEMCA is committed to engaging and supporting businesses with their employment needs and equally committed to assisting individuals with their pursuit of a job or career.  

By maximizing our many partnerships, SEMCA has been able to increase our resources and reach for both employers and individuals. We have partnered with local and regional Chambers of Commerce and industry associations to help their members address their talent needs through recruitment and training. We supported local, regional and State economic development organizations with data and proposals to induce new investment and job creation in our region. To link employers to individuals seeking immediate employment, we held numerous job fairs and supported apprenticeships/internships. Individuals also benefited from our employment services that include job search assistance, workshops and help addressing barriers to employment. To maximize the resources we have available to serve our customers, we had MOU’s/agreements with 36 non-profit organizations or agencies in 2019. 

Key to our success is our commitment to constant improvement and the use of data and metrics to measure our performance. Though we have metrics associated with our State and Federal programs, SEMCA has not been content with relying solely upon those metrics. We have established a Performance and Quality Improvement (PQI) process that is regularly reviewed, and also have goals associated with our Strategic Plan. Finally, we voluntarily pursue the national COA accreditation to maintain the highest contemporary standards in program/fiscal administration.

It is important to note that SEMCA Michigan Works! fully understands the concern that many employers and industries have identified regarding the talent gap and future talent skills shortage in our labor market. And we embrace the expectation that we will be key players to addressing this serious issue. A key element of our strategy for closing the skills gap and creating a pipeline of talent for the future is through our youth programs and services.  

Many of SEMCA’s successes in 2019 are presented in the subsequent pages of this Annual Report. As Chief Executive Officer of SEMCA, I feel blessed with the partners we have. I want to especially acknowledge our several contracted Service Providers who make the experience at our American Job Centers pleasant and productive: Arab Community Center for Economic and Social Services (ACCESS), the Downriver Community Conference (DCC), Educational Data Systems, Inc. (EDSI), Employment & Training Designs Inc. (ETDI), Michigan Workforce Development Institute (WDI), Monroe County Employment & Training Department (MCETD), and The Information Center, Inc. (TIC).   

Abdul Haidous
Charlotte (Charlie) Mahoney
Gregory Pitoniak

As Chief Elected Official and Chair of the Southeast Governmental Alliance (SEGA) Board and Chair of the Workforce Development Board, we would like to congratulate SEMCA staff and its partners for their innovation, devotion and hard-work, as well as their many successes throughout the year. We look forward to our continued partnerships in the future.


Commissioner Abdul Haidous – SEGA Board Chair & Chief Elected Official
Charlotte (Charlie) Mahoney – Workforce Development Board Chair
Gregory Pitoniak – Chief Executive Office